Terms & Conditions

Effective Date: 28 October 2026

1. Introduction

Welcome to the website of Paul Pioneer Engineering Private Limited (“we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and the information provided on it.

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree with them, please discontinue use of the website.

2. About Our Business

Paul Pioneer Engineering Private Limited is engaged in the supply and business of railway track fittings, railway fasteners, and related engineering products and components.

Our website is intended to provide general information about our company, product range, business capabilities, and enquiry services.

3. Website Information and Product Details

We make reasonable efforts to keep the information on our website accurate and up to date. However, product descriptions, photographs, dimensions, specifications, availability, and other details are provided for general informational purposes and may change without prior notice.

Product specifications, materials, drawings, technical standards, quantities, delivery schedules, and other requirements should be confirmed with our authorised representatives before placing an order.

Images shown on the website may be illustrative and may not represent the exact appearance or configuration of the supplied product.

4. Enquiries, Quotations, and Orders

Submitting an enquiry through our website does not constitute a confirmed order or create a binding contract.

All quotations, prices, product availability, payment terms, delivery schedules, and order conditions are subject to confirmation by our authorised representatives and the terms agreed upon for the relevant transaction.

An order will be considered accepted only after confirmation through an authorised communication or other mutually agreed process.

5. Pricing and Payment

Unless expressly stated otherwise in a written quotation or agreement, prices and payment terms displayed or communicated during an enquiry should be treated as subject to confirmation.

Applicable taxes, transportation costs, packaging charges, and other expenses will be handled according to the relevant quotation, invoice, purchase order, or agreement.

6. Product Specifications and Compliance

Customers are responsible for communicating their required product specifications, dimensions, quantities, drawings, and applicable technical requirements before order confirmation.

Any representation regarding compliance with a particular railway standard, approval, certification, or technical specification should be verified against the relevant documentation and the specific product supplied.

Where required, customers should obtain and review the applicable technical documents before using a product in a project.

7. Delivery and Inspection

Delivery timelines, shipping arrangements, and inspection requirements will be governed by the applicable quotation, purchase order, contract, or other written agreement.

Customers should inspect supplied goods within the period and according to the procedure agreed for the relevant transaction. Any shortage, transit damage, or product discrepancy should be reported promptly with supporting details and documentation.

8. Returns, Replacements, and Claims

Returns, replacements, and claims will be handled according to the terms agreed for the relevant order and applicable law.

Customers should contact us before returning any goods. Products should not be returned without prior authorisation, where authorisation is required under the applicable order terms.

Nothing in this section limits any rights or remedies that cannot lawfully be excluded under applicable law.

9. Intellectual Property

Unless otherwise indicated, the text, design, graphics, logos, photographs, and other materials published on this website are owned by or used with permission by Paul Pioneer Engineering Private Limited or their respective rights holders.

You may view and use website content for personal or legitimate business enquiry purposes. You must not reproduce, distribute, modify, publish, or commercially exploit website content without prior permission from the relevant rights holder, except where permitted by law.

10. Acceptable Use

You agree not to:

• Use this website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorised access to the website, server, or related systems.

• Introduce malicious code, harmful files, or other disruptive material.

• Copy, scrape, or misuse website content in a manner that violates applicable law or the rights of others.

• Submit false, misleading, or unauthorised information through our enquiry forms.

We reserve the right to take reasonable steps to protect the website and our business from misuse.

11. Third-Party Links

This website may contain links to third-party websites for convenience or additional information. We do not control or endorse all content, products, services, or privacy practices of external websites and are not responsible for their availability or content.

Your use of third-party websites is subject to their own terms and policies.

12. Limitation of Liability

To the extent permitted by applicable law, we shall not be responsible for losses arising solely from reliance on general website information that has not been confirmed for a specific transaction, temporary website unavailability, or third-party website content.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by law. Product-related rights and liabilities will be governed by the applicable contract and relevant law.

13. Indemnity

To the extent permitted by applicable law, you agree to be responsible for claims, losses, or expenses arising from your unlawful use of the website, your violation of these Terms & Conditions, or your infringement of another party’s rights.

This provision does not apply to the extent a claim results from our own acts or omissions for which liability cannot lawfully be excluded.

14. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and handle personal and business information.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised effective date. Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

Terms agreed separately in a quotation, purchase order, or signed contract may apply to the relevant transaction and will be read together with these website terms as appropriate.

16. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws of India. Subject to applicable law and any valid contractual dispute-resolution provisions, the courts having jurisdiction in Howrah, West Bengal, India, shall have jurisdiction over disputes arising from the use of this website.

17. Contact Us

For questions about these Terms & Conditions, product enquiries, or business-related matters, please contact:

Paul Pioneer Engineering Private Limited
Address: 149/15 Mirpara Road, Liluah, Howrah, West Bengal – 711203, India
Phone: +91 9830368039
Email: paulpioneerengineering2026@gmail.com
Website: https://paulrailwaytrackfittings.com/