Privacy Policy

Effective Date: 28 October 2026

1. Introduction

Paul Pioneer Engineering Private Limited (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an enquiry, or contact us regarding our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, company name, email address, phone number, business address, and other details you provide through enquiry or contact forms.

• Business Enquiry Information: Product requirements, specifications, quantity details, project information, and other information related to railway track fittings and engineering products.

• Technical Information: Your IP address, browser type, device information, pages visited, and general website usage data, where collected through server logs, cookies, or analytics tools.

Please do not submit confidential or sensitive information through our website unless it is necessary for your enquiry.

3. How We Use Your Information

We may use your information to:

• Respond to enquiries and quotation requests.

• Provide information about our railway track fittings, fasteners, and engineering products.

• Communicate about product availability, specifications, orders, and business requirements.

• Improve our website, products, services, and customer experience.

• Maintain business records and protect the security of our website.

• Comply with applicable legal and regulatory requirements.

We will use your information for purposes reasonably connected with your enquiry or business relationship with us.

4. Sharing of Information

We do not sell your personal information to third parties.

We may share information when necessary with authorised employees, service providers, website hosting providers, IT support providers, professional advisers, or other parties who assist us in operating our business. We may also disclose information where required by law or where necessary to protect our legal rights and prevent fraud or misuse.

Where appropriate, we take reasonable steps to ensure that third parties handle information responsibly.

5. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and enhance user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

If we use third-party analytics or advertising tools, those providers may process information according to their own privacy policies and applicable settings.

6. Data Security

We take reasonable technical and organisational measures to protect the information we receive against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.

7. Data Retention

We retain personal and business information only for as long as reasonably necessary to fulfil the purposes described in this policy, maintain business records, resolve disputes, and comply with applicable legal obligations.

The retention period may vary depending on the nature of the information and the relevant business or legal requirements.

8. Third-Party Websites

Our website may contain links to external websites or third-party services. We do not control the privacy practices or content of those websites. We encourage you to review their respective privacy policies before providing personal information.

9. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, or deletion of your personal information held by us. You may also request that we stop using your information for certain purposes where applicable.

To submit a privacy-related request, please contact us using the details provided below. We may need to verify your identity before processing your request, and certain information may need to be retained where legally required.

10. Children’s Privacy

Our website and business services are intended primarily for businesses, contractors, suppliers, and other professional customers. We do not knowingly seek to collect personal information from children through our website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws. Any revised policy will be published on this page with an updated effective date.

12. Contact Us

If you have any questions or requests concerning this Privacy Policy or the handling of your information, please contact us:

Paul Pioneer Engineering Private Limited
Address: 149/15 Mirpara Road, Liluah, Howrah, West Bengal – 711203, India
Phone: +91 9830368039
Email: paulpioneerengineering2026@gmail.com
Website: https://paulrailwaytrackfittings.com/